- Troubleshooting (applicable to only the RTS demo for web):
- * If there is noise or frame skips, please make sure the RTS HTML5 auto transcoding is enabled.
- * You must configure an SSL certificate for the domain.
- * If you encounter issues, choose Tools > Troubleshooting in the left-side navigation pane of the ApsaraVideo Live console. On the page that appears, you can diagnose common stream ingest and streaming issues and get solutions regarding these issues. learn more
If the troubleshooting tool cannot solve your problem, click the Troubleshoot button and copy the required information. Send the information to after-sales engineers for troubleshooting.
- Stream PullingStream Ingest
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